Operational reliability

Exceptions before dashboards.

Exceptions are treated as first-class objects with source, severity, owner and resolution path.

Core fields

OperationalException
  id
  productionId
  type
  severity
  status
  ownerId
  sourceType
  sourceId
  description
  nextAction
  dueAt
  resolvedAt
  resolvedBy

Operational examples

reservation_shortage
qc_failed
missing_asset
dispatch_blocked
late_return
payment_overdue

Decision principle

The dashboard should show required actions before raw counts. Visibility starts with people, objects and deadlines.